At Sparkle Luxe, we want you to be completely satisfied with your jewelry. We take great care to provide you with high-caliber products made from the finest materials. Nevertheless, we know sometimes things may not be perfect, and you may need to return or exchange your item.

1. Return Period
We gladly accept returns within 30 days of delivery. Please make sure the item is in its original, unworn condition with all tags and packaging attached.

2. Return Process
To return an item:

Step 1: Contact us first to initiate a return.
Email: [email protected]
Phone: +1 (208) 555-8271

Step 2: Provide your order number and a brief description of the issue.

Step 3: Once we approve your return, we will send you instructions for mailing back the item safely.

3. Refund Method
Refunds will be processed back to the original payment method within 5–10 business days after we have received and inspected your return.

4. Shipping Charges
For returns due to defect or damage upon delivery, we will cover all return delivery costs. If you are returning due to a change of mind, you will be responsible for return delivery charges.

5. Non-Refundable Items
We do not accept returns on:

Personalized or custom-made jewelry

Earrings (for hygiene reasons)

Final sale or marked-down items

6. Contact Us
If you have any questions about our return policy or need help processing a return, please contact us directly:

Email: [email protected]
Phone: +1 (208) 555-8271
Address: 123 Salmon River St, Salmon, ID 83467, USA